:root{
  --bg:#0b0e14; --glass:rgba(30,36,52,.5); --glass2:rgba(40,48,68,.35);
  --stroke:rgba(120,150,255,.16); --stroke2:rgba(120,150,255,.3);
  --txt:#e8ecf5; --muted:#93a0bd; --accent:#4f7cff; --accent2:#3358e0;
  --ok:#46d39a; --warn:#ffce6b; --bad:#ff6b7d; --radius:16px;
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{font-family:'Inter',system-ui,sans-serif;background:
  radial-gradient(1100px 700px at 85% -10%, color-mix(in srgb, var(--accent) 22%, transparent) 0%, transparent 55%),
  radial-gradient(800px 600px at -5% 110%, #14365e55 0%, transparent 50%), var(--bg);
  color:var(--txt);min-height:100vh}
.mono{font-family:'JetBrains Mono',monospace}
.glass{background:linear-gradient(160deg,var(--glass),var(--glass2));backdrop-filter:blur(20px) saturate(140%);
  border:1px solid var(--stroke);box-shadow:0 8px 36px rgba(0,0,0,.4),inset 0 1px 0 rgba(255,255,255,.05)}
.topbar{position:sticky;top:14px;z-index:20;margin:14px 20px;padding:13px 20px;border-radius:var(--radius);display:flex;justify-content:space-between;align-items:center}
.brand{display:flex;align-items:center;gap:13px}
.logo{font-size:27px}
.topbar h1{font-size:18px;margin:0;font-weight:700}
.sub{margin:2px 0 0;color:var(--muted);font-size:12.5px}
.topbar-right{display:flex;align-items:center;gap:12px}
.pill{padding:5px 12px;border-radius:99px;font-size:12px;font-weight:600;border:1px solid var(--stroke);color:var(--muted);background:rgba(255,255,255,.04)}
.btn-ghost{background:rgba(255,255,255,.05);border:1px solid var(--stroke);color:var(--txt);width:36px;height:36px;border-radius:11px;cursor:pointer;font-size:16px}
.btn-ghost:hover{background:color-mix(in srgb,var(--accent) 22%,transparent)}
.tabs{margin:0 20px;padding:6px;border-radius:14px;display:flex;gap:4px}
.tab{background:transparent;border:0;color:var(--muted);padding:10px 18px;border-radius:11px;cursor:pointer;font-family:inherit;font-size:14px;font-weight:600;transition:.2s}
.tab:hover{color:var(--txt)}
.tab.active{color:#fff;background:linear-gradient(135deg,var(--accent2),var(--accent));box-shadow:0 6px 18px color-mix(in srgb,var(--accent) 40%,transparent)}
main{padding:18px 20px 40px}
.tabpane{display:none;animation:fade .3s ease}.tabpane.active{display:block}
@keyframes fade{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
.card{border-radius:var(--radius);padding:20px;margin-bottom:18px}
.card-head{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:12px;flex-wrap:wrap}
.card-head h2{font-size:16px;margin:0;font-weight:600}
.hint{color:var(--muted);font-size:12.5px;line-height:1.5}
.actions{display:flex;gap:8px;flex-wrap:wrap}
.inp{background:rgba(255,255,255,.05);border:1px solid var(--stroke);color:var(--txt);padding:9px 12px;border-radius:10px;font-family:inherit;font-size:13px;outline:none}
.inp:focus{border-color:var(--stroke2);background:color-mix(in srgb,var(--accent) 8%,transparent)}
.btn-primary{background:linear-gradient(135deg,var(--accent2),var(--accent));border:0;color:#fff;padding:9px 16px;border-radius:11px;font-family:inherit;font-size:13px;font-weight:600;cursor:pointer;box-shadow:0 6px 16px color-mix(in srgb,var(--accent) 35%,transparent)}
.btn-primary:hover{filter:brightness(1.08)}
.btn-ghost2{background:rgba(255,255,255,.05);border:1px solid var(--stroke);color:var(--txt);padding:9px 14px;border-radius:11px;font-size:13px;font-family:inherit;cursor:pointer}
.btn-ghost2:hover{background:color-mix(in srgb,var(--accent) 16%,transparent)}
.btn-mini{background:rgba(255,107,125,.14);border:1px solid rgba(255,107,125,.35);color:var(--bad);padding:5px 11px;border-radius:9px;font-size:12px;font-family:inherit;cursor:pointer}
.add-row{display:flex;gap:10px;flex-wrap:wrap;margin:14px 0}
.table-wrap{overflow:auto;border-radius:12px;max-height:62vh;margin-top:8px}
.tbl{width:100%;border-collapse:collapse;font-size:13px}
.tbl thead th{position:sticky;top:0;text-align:left;color:var(--muted);font-weight:600;font-size:11.5px;text-transform:uppercase;letter-spacing:.5px;padding:11px 13px;background:rgba(16,20,32,.9);backdrop-filter:blur(8px)}
.tbl tbody td{padding:11px 13px;border-top:1px solid rgba(120,150,255,.08)}
.tbl tbody tr:hover{background:color-mix(in srgb,var(--accent) 6%,transparent)}
.cell-num{font-family:'JetBrains Mono',monospace;color:var(--accent)}
.empty{text-align:center;color:var(--muted);padding:40px 20px}
.toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%) translateY(120%);background:rgba(16,20,32,.96);border:1px solid var(--stroke2);color:var(--txt);padding:13px 20px;border-radius:13px;font-size:13px;z-index:50;transition:.35s;backdrop-filter:blur(12px)}
.toast.show{transform:translateX(-50%) translateY(0)}
/* login */
.login-overlay{position:fixed;inset:0;z-index:100;display:grid;place-items:center;padding:20px;
  background:radial-gradient(1000px 700px at 70% 0%, color-mix(in srgb,var(--accent) 22%,transparent) 0%, transparent 55%), var(--bg)}
.login-box{display:flex;flex-direction:column;gap:13px;width:100%;max-width:360px;padding:32px;border-radius:20px;text-align:center}
.login-logo{font-size:42px}
.login-box h2{margin:4px 0 0;font-size:20px}.login-box .sub{margin:0 0 8px}
.login-box .inp{width:100%;text-align:left}
.login-err{background:rgba(255,107,125,.14);border:1px solid rgba(255,107,125,.4);color:#ffd2d8;padding:9px 12px;border-radius:10px;font-size:12.5px}
/* modal */
.modal{position:fixed;inset:0;background:rgba(6,9,16,.72);backdrop-filter:blur(6px);display:none;place-items:center;z-index:60;padding:20px}
.modal.show{display:grid}
.modal .box{max-width:560px;width:100%;border-radius:18px;padding:24px;max-height:84vh;overflow:auto}
.maprow{display:flex;align-items:center;gap:10px;margin:8px 0}
.maprow label{flex:0 0 130px;color:var(--muted);font-size:13px}
.maprow select{flex:1}
.modal-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:16px}
.admin-only{display:none}
body.is-admin .admin-only{display:inline-flex}
body.is-admin .tab.admin-only{display:inline-block}
.badge-admin{font-size:9.5px;font-weight:700;padding:2px 7px;border-radius:99px;vertical-align:middle;background:rgba(255,206,107,.18);color:var(--warn);border:1px solid rgba(255,206,107,.4);text-transform:uppercase}
.saldo-box{display:flex;align-items:baseline;gap:14px;padding:18px 0 4px}
.saldo-lbl{font-size:13px;color:var(--muted);text-transform:uppercase;letter-spacing:.5px}
.saldo-val{font-size:38px;font-weight:700;font-family:'JetBrains Mono',monospace}

/* ===================== ATENDIMENTO NATIVO ===================== */
.cw{display:flex;height:80vh;border-radius:var(--radius);overflow:hidden;border:1px solid var(--stroke)}
.cw .inp.sm{padding:6px 9px;font-size:12.5px;border-radius:9px}
.cw-list{flex:0 0 340px;display:flex;flex-direction:column;border-right:1px solid var(--stroke);background:rgba(16,20,32,.25)}
.cw-list-head{padding:12px;border-bottom:1px solid var(--stroke);display:flex;flex-direction:column;gap:9px}
.cw-seg{display:flex;gap:4px;background:rgba(255,255,255,.04);padding:4px;border-radius:11px}
.cw-seg button{flex:1;background:transparent;border:0;color:var(--muted);padding:7px 8px;border-radius:8px;cursor:pointer;font-family:inherit;font-size:11.5px;font-weight:600;display:flex;align-items:center;justify-content:center;gap:5px;white-space:nowrap}
.cw-seg button i{font-style:normal;font-size:10px;background:rgba(255,255,255,.1);padding:1px 6px;border-radius:99px}
.cw-seg button.active{background:linear-gradient(135deg,var(--accent2),var(--accent));color:#fff}
.cw-seg button.active i{background:rgba(0,0,0,.22)}
.cw-seg.sm button{font-size:12px}
.cw-subhead{display:flex;gap:8px;align-items:center}
.cw-subhead .cw-seg{flex:0 0 auto}.cw-subhead .inp{flex:1;min-width:0}
.cw-items{flex:1;overflow:auto}
.cw-item{display:flex;gap:11px;padding:12px;border-bottom:1px solid rgba(120,150,255,.07);cursor:pointer;transition:.15s}
.cw-item:hover{background:color-mix(in srgb,var(--accent) 7%,transparent)}
.cw-item.active{background:color-mix(in srgb,var(--accent) 14%,transparent);box-shadow:inset 3px 0 0 var(--accent)}
.cw-ava{flex:0 0 38px;height:38px;border-radius:50%;display:grid;place-items:center;font-size:13px;font-weight:700;color:#fff;background:linear-gradient(135deg,var(--accent2),var(--accent))}
.cw-item-body{flex:1;min-width:0}
.cw-item-top{display:flex;justify-content:space-between;gap:8px;align-items:baseline}
.cw-item-top b{font-size:13.5px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cw-item-top small{color:var(--muted);font-size:11px;white-space:nowrap}
.cw-item-last{color:var(--muted);font-size:12.5px;margin:3px 0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cw-item-meta{display:flex;gap:5px;align-items:center;flex-wrap:wrap}
.cw-lab{font-size:10px;font-weight:600;padding:1px 8px;border-radius:99px;color:var(--lc,#7c8aa5);background:color-mix(in srgb,var(--lc,#7c8aa5) 18%,transparent);border:1px solid color-mix(in srgb,var(--lc,#7c8aa5) 45%,transparent)}
.cw-assignee{font-size:10.5px;color:var(--muted)}
.cw-unread{margin-left:auto;background:var(--accent);color:#fff;font-size:10px;font-weight:700;min-width:18px;height:18px;border-radius:99px;display:grid;place-items:center;padding:0 5px}
/* thread */
.cw-thread{flex:1;display:flex;flex-direction:column;min-width:0}
.cw-empty{margin:auto;text-align:center;color:var(--muted)}.cw-empty p{margin:10px 0 0}
.cw-conv{flex:1;display:flex;flex-direction:column;min-height:0}
.cw-conv-head{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:13px 16px;border-bottom:1px solid var(--stroke);background:rgba(16,20,32,.3)}
.cw-contact{display:flex;align-items:center;gap:11px}
.cw-contact b{font-size:14.5px;display:block}.cw-contact small{color:var(--muted);font-size:11.5px}
.cw-actions{display:flex;gap:8px;align-items:center}
.cw-actions .inp.sm{max-width:160px}
.btn-primary.sm,.btn-ghost2.sm{padding:7px 12px;font-size:12.5px;border-radius:10px}
.cw-labels-bar{display:flex;gap:6px;align-items:center;padding:8px 16px;border-bottom:1px solid rgba(120,150,255,.07);flex-wrap:wrap;min-height:34px}
.cw-nolab{color:var(--muted);font-size:11.5px;font-style:italic}
.cw-msgs{flex:1;overflow:auto;padding:18px 16px;display:flex;flex-direction:column;gap:10px}
.cw-msg{max-width:74%;padding:9px 13px;border-radius:14px;font-size:13.5px;line-height:1.45;position:relative;word-wrap:break-word}
.cw-msg.in{align-self:flex-start;background:rgba(255,255,255,.06);border:1px solid var(--stroke);border-bottom-left-radius:4px}
.cw-msg.out{align-self:flex-end;background:linear-gradient(135deg,var(--accent2),var(--accent));color:#fff;border-bottom-right-radius:4px}
.cw-msg.note{align-self:flex-end;background:rgba(255,206,107,.14);border:1px solid rgba(255,206,107,.4);color:#ffe9b8}
.cw-note-tag{font-size:9.5px;text-transform:uppercase;letter-spacing:.5px;font-weight:700;color:var(--warn);margin-bottom:3px}
.cw-msg-time{display:block;margin-top:4px;font-size:10px;opacity:.7}
.cw-msg.out .cw-msg-time{color:rgba(255,255,255,.85)}
.cw-activity{align-self:center;font-size:11px;color:var(--muted);background:rgba(255,255,255,.04);padding:3px 12px;border-radius:99px}
.cw-att{max-width:240px;border-radius:10px;display:block;margin-bottom:5px}
.cw-att-f{color:inherit;text-decoration:underline;font-size:12.5px}
/* composer */
.cw-composer{border-top:1px solid var(--stroke);padding:10px 14px 12px;background:rgba(16,20,32,.3)}
.cw-composer.note-mode{background:rgba(255,206,107,.07)}
.cw-comp-tabs{display:flex;gap:6px;margin-bottom:8px;align-items:center}
.cw-comp-tabs button{background:transparent;border:1px solid transparent;color:var(--muted);padding:5px 12px;border-radius:9px;cursor:pointer;font-family:inherit;font-size:12px;font-weight:600}
.cw-comp-tabs button.active{color:var(--txt);background:rgba(255,255,255,.07);border-color:var(--stroke)}
#cwTabNote.active{color:var(--warn);background:rgba(255,206,107,.14);border-color:rgba(255,206,107,.4)}
.cw-canned-btn{margin-left:auto}
.cw-comp-row{display:flex;gap:10px;align-items:flex-end}
.cw-input{flex:1;resize:vertical;min-height:42px;max-height:160px;background:rgba(255,255,255,.05);border:1px solid var(--stroke);color:var(--txt);padding:10px 12px;border-radius:12px;font-family:inherit;font-size:13.5px;outline:none;line-height:1.45}
.cw-input:focus{border-color:var(--stroke2)}
.note-mode .cw-input{border-color:rgba(255,206,107,.4)}
/* popovers */
.cw-pop{position:fixed;z-index:70;min-width:240px;max-width:320px;max-height:60vh;overflow:auto;background:rgba(16,20,32,.97);border:1px solid var(--stroke2);border-radius:14px;padding:8px;backdrop-filter:blur(14px);box-shadow:0 12px 40px rgba(0,0,0,.5);display:none}
.cw-pop.show{display:block;animation:fade .18s ease}
.cw-pop-h{font-size:11px;text-transform:uppercase;letter-spacing:.5px;color:var(--muted);font-weight:700;padding:4px 8px 8px}
.cw-pop-row{display:flex;align-items:center;gap:9px;padding:7px 8px;border-radius:9px;cursor:pointer;font-size:13px}
.cw-pop-row:hover{background:rgba(255,255,255,.05)}.cw-pop-row.muted{color:var(--muted);font-style:italic;cursor:default}
.cw-pop-add{display:flex;gap:6px;margin-top:6px;padding-top:8px;border-top:1px solid var(--stroke)}
.cw-pop-add .inp{flex:1}
.cw-canned-item{padding:8px;border-radius:9px;cursor:pointer}
.cw-canned-item:hover{background:color-mix(in srgb,var(--accent) 10%,transparent)}
.cw-canned-item b{color:var(--accent);font-size:12px;display:block}
.cw-canned-item span{color:var(--muted);font-size:12px}

/* ===================== FROTA (saúde dos números) ===================== */
.health-dot{display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:6px;vertical-align:middle}
.health-dot.ok{background:var(--ok);box-shadow:0 0 8px var(--ok)}
.health-dot.warn{background:var(--warn);box-shadow:0 0 8px var(--warn)}
.health-dot.bad{background:var(--bad);box-shadow:0 0 8px var(--bad)}
.frota-kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:12px;margin:14px 0}
.kpi{background:rgba(255,255,255,.04);border:1px solid var(--stroke);border-radius:13px;padding:14px 16px;display:flex;flex-direction:column;gap:4px}
.kpi-v{font-size:26px;font-weight:700;font-family:'JetBrains Mono',monospace}
.kpi-l{font-size:11.5px;color:var(--muted);text-transform:uppercase;letter-spacing:.4px}
.alert-box{display:flex;flex-direction:column;gap:7px;margin:6px 0 14px}
.alert{padding:9px 13px;border-radius:11px;font-size:12.5px}
.alert.warn{background:rgba(255,206,107,.12);border:1px solid rgba(255,206,107,.35);color:#ffe2a8}
.alert.bad{background:rgba(255,107,125,.12);border:1px solid rgba(255,107,125,.4);color:#ffd2d8}
.frota-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:14px;margin-top:6px}
.chip-card{border-radius:14px;padding:15px 16px}
.chip-top{display:flex;align-items:center;gap:8px;margin-bottom:6px}
.chip-top b{font-size:14px;flex:1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chip-st{font-size:11px;font-weight:700;padding:2px 9px;border-radius:99px}
.chip-st.ok{color:var(--ok);background:rgba(70,211,154,.15)}
.chip-st.warn{color:var(--warn);background:rgba(255,206,107,.15)}
.chip-st.bad{color:var(--bad);background:rgba(255,107,125,.15)}
.chip-phone{color:var(--accent);font-size:13px;margin-bottom:10px}
.chip-rows{display:flex;flex-direction:column;gap:6px}
.chip-rows>div{display:flex;justify-content:space-between;font-size:12.5px}
.chip-rows>div span{color:var(--muted)}
.chip-reason{margin-top:10px;font-size:11.5px;color:var(--warn);background:rgba(255,206,107,.08);padding:6px 10px;border-radius:9px}